Stories that move people

brand | marketing | copywriting

Lacuna transforms ambitious businesses into brands people remember, trust, and choose

Strategy with something to say

Hi! I'm Charlotte, brand strategist, marketing director and writer. I bring a decade of experience from strategy consulting and hands-on marketing leadership in a tech scale-up from seed to Series B. Through Lacuna I give businesses the ideas, systems and tools for results without the guesswork.

Let’s work together
Some brilliant brands I've worked with
Services
Brand architecture
Making sense of your brand offering, whether you're juggling multiple products, sub-brands or services, a clear plan gives you consistency, room to grow and a structure everyone can follow.
Portfolio hierarchy
Naming principles
Decision frameworks
Brand ecosystem map
Sub-brand strategy
Brand foundations
Using insight to shape strong strategic foundations and build brands that are impossible to ignore
Customer insight & personas
Market research
Market segmentation & sizing
Go-to-market strategy
Brand growth strategy
Brand positioning
Finding your brand's place and making it stick. We distill insights and ideas into ownable market positions that support your long term goals
Vision, Mission, Values
Brand positioning
Brand narrative
Value propositions
Brand storytelling
Giving you the right words in all of the right places to win minds and convert customers
Copywriting
Messaging frameworks
Campaign taglines
SEO optimised web copy
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